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Human Rights and Equal Opportunity Commission, Australia.  2000.  Accessibility of electronic commerce and new service and information technologies for older Australians and people with a disability - Report of the Human Rights and Equal Opportunity Commission on a reference from the Attorney-General.
Submissions and research have confirmed and added to the Commission’s initial understanding that digital technologies offer great potential in providing more effective and economical access to government and business information and services, and improved prospects for equal opportunity in many areas of life including education, for all Australians including older people and people with a disability. Work for this report has confirmed to the Commission that physical barriers, affordability and equipment access barriers, and attitudinal and awareness barriers are preventing some Australians with a disability and some older Australians from having equally effective access to e-commerce and other services using new technologies. Internet publication URL: