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2003
Rickert T.  2003.  Making Access Happen – A guide for advocates and planners – HOW TO PROMOTE AND PLAN ACCESS for DISABLED PERSONS and ELDERS to BUSES, TRAINS, TAXIS and OTHER MODES OF TRANSPORT.
The purpose of this guide is to assist people and agencies around the world to work together to design public transport which is usable by passengers with disabilities. Internet publication URLs: www.independentliving.org/mobility/rickert200302.html and www.independentliving.org/mobility/rickert200302.pdf