In 2012, the Polish parliament, which had a majority of the centrist parties, ratified the CRPD. Despite this, nothing was done to make personal assistance available and regulated at central level. Until 2019, this kind of support was mainly organised only in Poland's largest cities. This was done by NGOs, not controlled by persons with disabilities. The services were funded by European Union funds or city budgets. A report prepared by independent researchers, commissioned by the government's Office for Persons with Disabilities shows that between 2016 and 2020, personal assistance was not implemented fully in accordance with the CRPD and General Comment 5 anywhere in Poland. There was a lack of regulations specifying in which activities the assistant could support the service user. Interruptions in the implementation of services, even lasting several months, were frequent. The users could not decide who would become their personal assistant. Service hour limits were not tailored to individual service users' needs. Children and young people were not able to access personal assistants. In practice, people living in rural areas and small towns were not able to access these services.